Games999 Terms & Conditions — Please Read Before Use

By using the Games999 website or app, you agree to abide by all the terms and conditions set out below. Starting to use the platform without reading or understanding these terms is still considered acceptance of them.

Games999 reserves the right to update or amend these terms at any time. Any changes will be noted with an updated date at the top of the page, and registered members will be notified via their registered email or mobile number. Continued use of the platform after any changes constitutes acceptance of the updated terms.

This platform is designed purely for entertainment. Games999 operates as a legitimate entertainment service provider, and all activities are conducted with full transparency.

To open an account at Games999, you must be at least 18 years of age. You are required to provide accurate and complete information at registration — providing false or incomplete details gives Games999 the right to close the account at any time.

Each individual may operate only one account. Running multiple accounts under the same name, from the same device, or from the same IP address is strictly prohibited. Violations of this rule will result in the permanent closure of all associated accounts.

• Keep your account password completely confidential — you are responsible for any activity that occurs if someone else gains access.
• No automation tools or bots may be used on the account outside of approved activities.
• Selling, transferring, or lending your account to another person is strictly prohibited.
• If suspicious activity is detected on an account, Games999 may temporarily suspend it pending investigation.

To make a deposit at Games999, you must use a mobile banking account registered in your own name. Funds sent from an account under a third party's name will not be accepted and will be returned.

Withdrawal requests are generally processed within 15 minutes to a maximum of 24 hours. Larger withdrawals may be delayed if KYC verification has not been completed. For urgent payments, please contact support.

• Minimum deposit limit: ৳100 (may vary for specific offers).
• Minimum withdrawal limit: ৳500.
• The withdrawal method must match the method used for the original deposit.
• Wagering requirements must be met before withdrawing from a bonus balance.
• For any suspicious transactions, Games999 may place a payment on hold until an investigation is completed.

Every bonus offer at Games999 comes with specific terms — including wagering requirements, an expiry period, and eligible games. These conditions are clearly stated on the bonus page.

To claim a bonus, you must activate it via a promo code or through the bonus page. For automatic bonuses, no action is needed — for example, the weekly cashback is credited automatically every Monday.

• Multiple welcome bonuses cannot be claimed at the same time.
• Bonuses apply to one account only — the same bonus cannot be claimed again by the same household or device.
• Any unused bonus will be automatically cancelled after it expires.
• Games999 reserves the right to cancel any bonus if an attempt is made to abuse its terms.
• Terms for event-based bonuses are listed separately on the respective event page.

At Games999, all game outcomes are determined by a certified Random Number Generator (RNG) that has been independently tested. There is no way to manually alter the result of any game.

Odds for Sports Betting are set by Games999 and may change based on match conditions. During live betting, odds update in real time. Once a bet is confirmed, it cannot be cancelled — however, you may partially or fully withdraw a bet using the cashout feature.

• Any bet recorded due to a technical error will be considered void.
• Any winnings obtained by exploiting software errors will be voided.
• Placing bets through match fixing or any dishonest method will result in permanent account closure.
• Arbitrage betting — placing opposing bets on the same match to guarantee a profit — is prohibited.

The KYC (Know Your Customer) process at Games999 is used to prevent fraud and illegal activity. KYC verification becomes mandatory after withdrawals exceed a certain threshold or when triggered by security concerns.

The following documents are required to complete KYC:

• Clear photos of the front and back of your National ID Card (NID) or passport.
• A selfie holding your NID or passport.
• A bank statement or proof of mobile banking transactions may be required if applicable.

Once all documents are submitted correctly, verification is typically completed within 24 hours. After that, you will not need to verify again. All information you provide is kept strictly confidential.

Games999 firmly believes that gaming is a form of entertainment — it should never be a source of stress or financial hardship. To support this, we provide a range of tools that any member can use.

Games999 may temporarily suspend or permanently close any member's account for the following reasons:

• Registering with false information.
• Operating multiple accounts.
• Attempting to abuse bonus terms or manipulate the system.
• Money laundering or any fraudulent activity.
• Failure to cooperate with KYC verification.
• Threatening or harassing other members or staff.

If an investigation into an account suspension finds no violation of the terms, the account will be reinstated and the balance restored. Members may also request to close their account at any time.

Games999 reserves the right to update these terms as needed. For significant changes, members will be notified at least 7 days in advance via email or SMS. For minor edits, updating the date on the page is considered sufficient notice.

If you have any questions about these terms or anything else related to Games999, please get in touch:

• Email: support@games999.click
• Live Chat: Via the chat button at the bottom right of the site.
• Help Center: games999.click/help-center